GetIPProxy
Proxy resources are time-sensitive network services. Refund handling depends on purchase status, resource allocation, usage, and support review.
Last updated: June 10, 2026
If a purchased proxy resource cannot be delivered or a confirmed service issue prevents normal use, contact [email protected] with the order details.
Support may request technical details, region selection, protocol settings, and test results to verify the issue.
Because dedicated proxy resources are allocated for a purchase period, refund eligibility can depend on whether the resource has been assigned, used, or replaced.
Active promotions, first-purchase offers, and region-specific inventory may have separate conditions shown during checkout.
Most connectivity or configuration issues can be resolved by adjusting region choice, credentials, protocol settings, or tool configuration.